Frequently Asked Questions

Our electorate office deals with a wide range of issues and matters that fall under the responsibility of the State Government. Portfolios include roads, hospitals, schools, tourism, local government and planning, primary industries, social housing, environment, regional development and police. Priority will always be given to assisting residents who reside within our electorate of Mackillop.

You can contact our office by calling, 08 87621211 emailing mackillop@parliament.sa.gov.au or visiting in person at 146 Smith Street Naracoorte.

Any matters to do with Centrelink, immigration, Department of Veterans Affairs, My Aged Care, My Health Record, NDIS, Medicare, Australian Tax Office or child support come under Federal jurisdiction and we are unable to assist in these instances. We advise you to contact the Federal Member for Barker at his Mount Gambier office on (08) 8724 7730 - or at the Murray Bridge office on (08) 8531 2466.

We welcome all invitations for Nick to attend events, openings or formal occasions, however this will be at the discretion of the Parliament sitting calendar and available time. All requests should be submitted to mackillop@parliament.sa.gov.au, preferably with as much notice as possible.

Celebrating a big occasion? Congratulatory wedding anniversary messages can be provided for 50th, 60th, 65th and 70th anniversaries. Birthday congratulations can be provided for 90th, 95th, 100th, 105th and 110th birthdays.

To apply, visit this link - https://bit.ly/3b4xHeh.

The Office of External Relations process messages to be sent by the Premier of SA, as well as advising offices of the Governor-General, the Governor, Prime Minister, Federal and State Leaders of the Opposition, and Federal and State Members of Parliaments. Applications should be sent no less than 2 months and no more than 6 months prior to the date of the birthday or anniversary. For more information, contact the Office of External Relations at GPO Box 2343, ADELAIDE, SA 5001. Phone 8226 3631 or email protocol@dpc.sa.gov.au

We provide information on available grants and funding opportunities on our Grants page under the Community tab, both from government and non-government sources.

Nick is happy to support community projects and grants to support local organisations. Contact our office, in writing, explaining your project or grant submission, with as much information and notice as possible. If Nick supports the project, he will send you an official letter of support. Contact the office on 0887 621211 or email mackillop@parliament.sa.gov.au

The Patient Assistance Transport Scheme (PATS) is a State Government program which provides a subsidy to assist South Australians who have to travel more than 100kms for specialist medical treatment. Application forms are available from referring local doctors, your local PATS office or online at www.sahealth.sa.gov.au/ The PATS process may take up to six weeks to be processed. For more information, contact the PATS team on 1300 341 684 or email CHSAPATS@sa.gov.au

The first priority is to contact the provider or relevant body to explain your situation and explore all possible avenues to appealing or reducing the bill or fine. If you are still not satisfied, contact the ombudsman in that industry.

Energy and Water Ombudsman – 1800 665 565 or www.ewosa.com.au.

Telecommunications Industry Ombudsman - 1800 062 058 or www.tio.com.au.

Health and Community Services Complaints Commissioner - (08) 8226 8666 or www.hcscc.sa.gov.au/.

Fair Work Ombudsman - 13 13 94 or www.fairwork.gov.au.

State Government Ombudsman SA – (08) 8226 8699 or www.ombudsman.sa.gov.au

If you are a school, or not for profit organisation, Nick would be happy to send you a South Australian Flag. Please contact our office so we can send you a flag request form.

For Australian or Torres Strait Islander Flags please contact the Federal Member for Barker - Tony Pasin MP.

It is compulsory for all eligible Australian citizens over the age of 18 to enrol to vote in State and Federal elections. To enrol to vote or update your details, complete the online form at www.aec.gov.au. For more information, contact the Australian Electoral Commission on 13 23 26 or the Electoral Commission of South Australia at www.ecsa.sa.gov.au or 1300 655 232.

Complaints against a council may arise from a decision made by the council or an action they have taken. They may include complaints about services provided or conduct of council employees or council members. The first step in any such complaint is to contact your council office or your local council member to discuss the issue and attempt to resolve it.  If you are not satisfied with the outcome you can ask the council for an internal review under s 270 of the Local Government Act 1999. This request must be made in writing.

Councils must make available their policy and procedures for conducting an internal review. If the complaint has not been resolved through an internal review, you can contact the South Australian Ombudsman: https://www.ombudsman.sa.gov.au/.

The Ombudsman has the power to investigate complaints against local government agencies. They also conduct reviews of freedom of information decisions made by councils. Certain council decisions can also be reviewed by the South Australian Civil and Administrative Tribunal (SACAT). Visit http://www.sacat.sa.gov.au/

No. However we do have a list of local JPs and their contact details.

Yes, Nick does assist community groups print their newsletters. Contact our office on 08 87621211 or email mackillop@parliament.sa.gov.au to discuss your requirements with our team.